Partner Performance Management
As enterprises look to improve operational efficiency and increase profitability, the need to establish metrics to track, monitor and analyze performance is critical. While many companies have established performance management systems to track employee performance, an often overlooked area is performance management for partners, distributors, resellers and other entities that are vital to the success of the enterprise.
The Boardwalk Collaborative Platform (BCP) lets you easily deploy a custom performance management system that allows you to capture, track and report on the performance of all the entities that are vital to the long term success of your company. BCP provides a customizable pathway for a company and its partners to collaboratively establish and monitor performance goals which help your partners become more engaged and productive.
Partner Performance Management Challenges
- Most companies lack an integrated partner performance management solution. While sales commissions and quotas are periodically set, communicating results and collaborating over a partner’s performance using a manual process is difficult to manage and is extremely resource consuming
- Distributing sales-to-date, backlog, and other historical performance results from the system of record is often a complex and tedious cut & paste effort prone to errors meaning time is wasted reacting to whether the numbers are right versus developing proactive plans and tracking actual results
- Due to the complexity of integrating with systems-of-record, companies rarely manage to goals other than the basic commission and quota sales measures
- Consolidating input from all your partners in order to develop a rolled up view of performance results leaves little time for analysis and management of the channel
The Boardwalktech Solution: BCP-Driven Partner Performance Management
The Boardwalk Collaborative Platform solution for partner performance management is designed to allow you to build, track, report and maintain specific and unique performance management metrics for your partners. The key components of BCP-driven partner performance management system.
- Develop an automated and collaborative performance management template using Excel to collect and share data which is unique to each group you need to track
- Easily set goals, key performance metrics, and MBOs
- Enable on-demand, two-way collaboration between all participants so they can monitor and provide feedback on performance measures
- Consolidate and benchmark results to share with all parties
- Automatically distribute & update performance data with enterprise systems of record
- Build custom performance scorecards and dashboards
- Make changes on the fly to goals, key performance metrics, and MBOs
Benefits of using BCP for Partner Performance Management
- Effectively identify and manage those performers/groups who are meeting/not meeting goals
- Unify all participants under a common, widely used platform (Excel) for tracking/reporting performance
- The ability to work offline means participants can work when they want to, not only when they have access to an Internet connection
- Collecting data in a real-time environment speeds information and decision making
- Streamlined Workflow; automatically consolidate & route performance results to various managers and participants
- Increased Visibility; track review progress with at-a-glance reports
- Rapid implementation based on your existing process and forms means you can leverage your current performance review process
|
